Hi my name is Joshua Travis today I bought a Green Dot prepaid Visa card at Walgreens a...

GetHuman-micahtra's customer service issue with Green Dot from November 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-micahtra's own words
Hi my name is Joshua Travis today I bought a Green Dot prepaid Visa card at Walgreens and Baltimore City, I have tried for hours to activate the darn card and I cannot activate it at all.I am having issues with everything now it's telling me that the card number does not exist that's on front of the card, it tells me all the information I put in does not match up I can't even get a hold of a representative to even talk to them because when you have to put in the **-digit card number that doesn't register my card number at all. I just put $*** on my card today it cost me a hundred and $*.** total now I feel as though as if I'm going to be out of $***.** and that is really making me upset because I planned on using it to pay off a few of my bills, I'm trying to resolve this issue and I need y'all to resolve it for me cuz I need my money and I'm hearing that this is not the only time that people was having problems with this that it's coming up with their putting money on their cards and it's coming up with zero or negative balances on their cards. why do you all make it so hard to get ahold of you in person or over the phone when someone needs to talk they need to talk and they can't even do that because guess what you got to enter in your card number or social security number and it doesn't register it at all and when you need a representative to talk to to get the issue straight you're not able to do it at all so I'm sending this message out because I need my issue resolved because I need my money I want to be able to use my card and I want to know where my money is at. Then I go online and then opt-in for getting a another card and then I try using that card number to try to call in and then it tells me that card number doesn't exist so I want to know what's going on so can you please help me resolve this issue, the original card that I bought today the number is ****-***-***-**** *** that's the card number that I have for the card that I bought today that I put $*** on the number on back which is the CVV the number is ***. The authorization signature would be my name Joshua Travis the expiration date on it as ****, I would appreciate it if you're able to email me to help me resolve this issue it is *****@***.com. please get back to me as soon as possible I would appreciate it thank you or could you all try to give me a call if possible my cell phone is ***-***-****
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Green Dot

Customer service issue
Reported by GetHuman-micahtra
Nov 3rd, 2018 - a mon ago
I have an issue with Green Dot too
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Seen by 4 customers so far
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Items needed
Account holder name
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DOB
Last 4 of SSN
Timeline
GetHuman-micahtra started working on this issue
Nov 3rd 12:23am