My new card came in because y'all cancelled my last one without even telling me and tol...

GetHuman-berrychu's customer service issue with Green Dot from November 2018

1 view
 | 
23397 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-berrychu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-berrychu's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-berrychu's own words
My new card came in because y'all cancelled my last one without even telling me and told me my next direct deposit would go on my new card. And then blocked my new card with my money on it. Now I have bills due and cant touch my money. I would like to get my money back on my card now. This isn't the first issue. Ppl have bills to pay and nobody told me when I received my new card that it would be blocked so I couldn't use it. Plz notify me now. It's my money!!!!
GetHuman-berrychu did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-berrychu fixed the problem
We are waiting for GetHuman-berrychu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-berrychu fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-berrychu
Nov 2nd, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 23397 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-berrychu started working on this issue
Nov 2nd 2:27pm