My card was blocked for no reason after recieving ssi funds for a friend who does not h...

GetHuman1464453's customer service issue with Green Dot from November 2018

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The issue in GetHuman1464453's own words
My card was blocked for no reason after recieving ssi funds for a friend who does not have a banking account.. I am attaching my id and she is attaching hers as well and it was claimed I have to turn in verification which I'm doing because she is not able to pay her child's expenses* however this WAS NOT mentioned to me on previous phone call when I only called for the balance.. I am trying to get this resolved as quickly as possible...my card number is **************** exp date ***** security code *** name Brandy Shell and Leshafon Nicole Calvert *case number ******** given by rep*I've sent my I'D picture with hers multiple times to IDV@greendotcorp.com to know resolve. I really need this resolved quickly my friend is on a fixed income and needs her money.

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Green Dot

Customer service issue
Reported by GetHuman1464453
Nov 1st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 23225 others
0 customers following this

Timeline

GetHuman1464453 started working on this issue
Nov 1st, 2018 3:45pm

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