When I activated my card via phone they sent a verification code to my mobile phone. I...

GetHuman-ambrewe's customer service issue with Green Dot from November 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-ambrewe's own words
When I activated my card via phone they sent a verification code to my mobile phone. I didn't respond within * seconds and I was told I couldn't use my card for online bill pay which is the reason I purchased for a one time use. Now my money is locked up and I need it TODAY and there's no human contact. What is my recourse because at this moment I'm extremely disappointed in this card and the service.
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Green Dot

Customer service issue
Reported by GetHuman-ambrewe
Nov 1st, 2018 - a mon ago
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GetHuman-ambrewe started working on this issue
Nov 1st 2:26pm