I just got a card from the store so could put ** bucks on it to pay a bill for ten buck...

GetHuman1462057's customer service issue with Green Dot from November 2018

Help with my Green Dot issue
The issue in GetHuman1462057's own words
I just got a card from the store so could put ** bucks on it to pay a bill for ten bucks and it took a *:** monthly fee that day and I only needed the card ones can I please get my *:** back that ant right if not I will not use y'all's bank again thanks I really need the money back from it I never got anything saying y'all would charge me a monthly fee when I added ** bucks and I used only ** to pay my electric bill
GetHuman1462057 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1462057 fixed the problem
We are waiting for GetHuman1462057 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1462057
Nov 1st, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 23173 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1462057 started working on this issue
Nov 1st 4:49am
GetHuman1462057 indicated the issue is not fixed yet.
Nov 1st 4:49am