My green dot bank gobank account has been closed for unknown reasons. I called the toll...

GetHuman-juzten's customer service issue with Green Dot from October 2018

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The issue in GetHuman-juzten's own words
My green dot bank gobank account has been closed for unknown reasons. I called the toll free number linked to gobank and the gentlemen I spoke to wasn't able to explain why my account has been closed. I've had this account for * years and I did not request it's closure. My employee direct deposit was scheduled to be deposited today and the customer service rep told me that it would be rejected and returned to my company payroll within * buisness days, and he couldn't find a supervisor for me to speak to in order to escalate this matter. This is a big problem for me and I don't understand how this occurred. I need my account reopened immediately and my direct deposit to not be rejected and returned. I've recommended several people to the GoBank card and it's unfortunate that the system I referred them to can have such a huge mistake like this one. I need someone to contact me ASAP on this matter. I'll be further reporting this matter, until this is resolved fully. Thank you in advance

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Green Dot

Customer service issue
Reported by GetHuman-juzten
Oct 24th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 21741 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-juzten started working on this issue
Oct 24th, 2018 2:17am
GetHuman-juzten indicated the issue is not fixed yet.
Oct 24th, 2018 10:08am

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