I been having a walmart card through green dot three months my card was closed today du...

GetHuman1334948's customer service issue with Green Dot from October 2018

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The issue in GetHuman1334948's own words
I been having a walmart card through green dot three months my card was closed today due to documentation could not be verified state by your agent! There was no fraudlent activit on my acct and due to me asking queasy and informing the agent i work in financials i aware of the process i guess she did not like this vlock my card saying fraudlent activity and them documents could not be verified usually doc can be sent to verify your agent closed my account with nooo calid reason she could state what transactions she closed my account being mean! Then we ask to speak to supervisor she state she was when i was on the phone with the same agent! I do work in card services awarw of gow to use the cardf and what ot means whne fraudlent activity occurs and also i know the FDIC laws! I need a return call as soon as possible
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Green Dot

Customer service issue
Reported by GetHuman1334948
Oct 12th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 19987 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1334948 started working on this issue
Oct 12th, 2018 8:50pm
GetHuman1334948 indicated the issue is not fixed yet.
Oct 13th, 2018 10:04pm
GetHuman1334948 indicated the issue is not fixed yet.
Oct 13th, 2018 10:04pm

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