I had a card sent to me and I cannot activate it. I have tried multiple times online an...

GetHuman-shaunf's customer service issue with Green Dot from September 2018

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The issue in GetHuman-shaunf's own words
I had a card sent to me and I cannot activate it. I have tried multiple times online and with the Green Dot App. When I called customer service it told me that the card has to be activated online and when I gave my S.S.number it said that it was invalid.*Please help me to activate. The card number is **** **** **** **** exp. ***** and *** on the back. Thank You, *Shaun Fabbri. **** Jamestown Loop ***** and last * of my social ****
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Green Dot

Customer service issue
Reported by GetHuman-shaunf
Sep 23rd, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-shaunf started working on this issue
Sep 23rd 6:21pm