Get my new card to use with $*** in cash I put on it. ... My name is william schuyler. My ssno is ********* and zipcode is ***** and birthdate is ******. I setup a Walmart Money Card over * weeks ago and placed *** dollars on the card. I then went online to set up my account information and after entering the information realized I had the wrong entered the wrong address. I was instructed then online to call the Walmart Money Card customer service number which I did and changed the address and was told that I would receive a card in several days with a new number and personal information on it. I never received the card though I got an email saying it was on the way. On the **th I went online and saw my account was frozen. I finally got in touch with a customer service person at Green Dot who gave me case number ******** and had my send a copy of my drivers license to email IDV@GREENDOTCORP.com and said in five business days the account would be freed and a card would be send. I went back online this morning and saw the account was still frozen. I attempted to call the customer service line at greendot but it said now that my ssno, zipcode or birthdate information was wrong and not let me in. My account number at greendot is ************. Can you please help me?????
I need the money and can not access it.
Send my a card with my personal information on it and unfreeze my account.
I am just trying to become a customer.
I have contact both Walmart customer service and green dot customer service to no avail.
I have an issue with Green Dot too
How GetHuman1046830 fixed the problem
We are waiting for GetHuman1046830 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.