I called to activate my card cuz it was blocked. Said i need to sibmit a copy of my dri...

GetHuman1040247's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1040247's own words
I called to activate my card cuz it was blocked. Said i need to sibmit a copy of my drivers license. I lost it and have to replace it. I callwd back to get instructions on where to send it ans received a message bout i was banned from having an account. I called back again and received a different message....about needing my drivers license to verify my id. I just want ro verify whether or not my refund has been deposited to my account amd if its still there. But i cant get anyone to help me.
GetHuman1040247 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1040247
Aug 27th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 14094 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1040247 started working on this issue
Aug 27th 2:54am
GetHuman1040247 indicated the issue is not fixed yet.
Aug 31st 4:51am
GetHuman1040247 indicated the issue is not fixed yet.
Aug 31st 4:52am