can't find the sight to upload id for block card

GetHuman-tyandisg's customer service issue with Green Dot from August 2018

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The issue in GetHuman-tyandisg's own words
The problem: can't find the sight to upload id for block card
GetHuman-tyandisg did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-tyandisg
Aug 21st, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 13576 others
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Timeline
GetHuman-tyandisg started working on this issue
Aug 21st 11:34pm