I don’t understand why the information given to me but this site does not help with my...

GetHuman-jazminec's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman-jazminec's own words
I don’t understand why the information given to me but this site does not help with my question of, how can I get in contact with a live Representative of this green dot company
GetHuman-jazminec did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-jazminec
Aug 21st, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 13568 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jazminec started working on this issue
Aug 21st 9:37pm
GetHuman-jazminec indicated the issue is not fixed yet.
Aug 21st 9:39pm