My Name is Eva Leija Ruiz*I, am having most horrible nightmare with Green Dot services...

GetHuman-eveleija's customer service issue with Green Dot from August 2018

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The issue in GetHuman-eveleija's own words
My Name is Eva Leija Ruiz*I, am having most horrible nightmare with Green Dot services.* Not only did this company make the error. It* has caused physical and mental health issues due to green dot* error.* Because of fault of Green Dot, I am facing late charges for rent, unable to provide groceries for my kid's.* All my money is on a new card that is blocked.* Not to mention my pay check which* is strait deposit into my account* . I sent a copy of my IDENTITY* ** times. On greendots uploads and a email provided to me and a number to be used in the email I need my money.* I have been lied to several times by customer services, * by so called corporate supervisor.* This is truly outrageous how this company takes advantage of customers. They decide what to do with our personal money while waiting for the new card that keep in* mind has a GOT DAM block on it. This company should be sued . My income tax money was deposited my personal income.* Green Dot services are horrid.* Not only has this issue caused so many problems . I face losing my job while it is affecting and hurting my family. I will file a complaint against your company I will be getting an ATTORNEY to sue the *censored* out of GREEN DOT* for damages caused.*I* want my money get this block removed from the card today. Someone needs to contact me ASAP. Like today!!** Leija RuIz****-***-*******Sent from my Samsung Galaxy smartphone.
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Green Dot

Customer service issue
Reported by GetHuman-eveleija
Aug 16th, 2018 - a yr ago
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GetHuman-eveleija started working on this issue
Aug 16th, 2018 9:04pm
GetHuman-eveleija indicated the issue is not fixed yet.
Aug 16th, 2018 9:04pm