I wrote out a check and received confirmation from go bank that the check cleared from...

GetHuman-msasso's customer service issue with Green Dot from August 2018

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The issue in GetHuman-msasso's own words
I wrote out a check and received confirmation from go bank that the check cleared from an email plus through the app. Go bank took the money from my account but never paid the recipient. They told them the account was closed and never paid it which isn’t true. I received an email from go bank last night apologizing and crediting me the $***. Although I appreciate that, I also want the bank fee of $** for the returned Check that I have to pay the company plus I would like to be compensated for the * hours I couldn’t work when I had to to the library to print out the confirmation email saying it was paid plus the time I spent at the other bank trying to show them the emails and the statement from my account. The check was returned in error from go bank so they should fix this. I called numerous times and can’t get a representative on the phone and it’s very aggravating. I want this issue fixed.
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Green Dot

Customer service issue
Reported by GetHuman-msasso
Aug 15th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 8 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-msasso started working on this issue
Aug 15th, 2018 4:53pm
GetHuman-msasso indicated the issue is not fixed yet.
Aug 15th, 2018 6:27pm
GetHuman-msasso indicated the issue is not fixed yet.
Aug 16th, 2018 1:08am
GetHuman-msasso indicated the issue is not fixed yet.
Aug 16th, 2018 1:22pm
GetHuman-msasso indicated the issue is not fixed yet.
Aug 16th, 2018 8:41pm
GetHuman-msasso indicated the issue is not fixed yet.
Aug 16th, 2018 11:08pm
GetHuman-msasso indicated the issue is not fixed yet.
Aug 16th, 2018 11:59pm