i have used greendot monkpak online many time to load my visa with is a greendot accoun...

GetHuman980895's customer service issue with Green Dot from August 2018

1 view
 | 
12536 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman980895's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman980895's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman980895 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman980895's own words
i have used greendot monkpak online many time to load my visa with is a greendot account now card...i have a new email and also a new card, so i called the toll free number and gave them my card number and green moneypak number to load my card....i need to know how to change your info to use the online services...i have a new email which is *****@***.com and also a new phone number which is **********. i bought a **.** greendot moneypak at smith's and came home to put it on my card...after he took my info he said it would be on my card in ** minutes...my card * is **************** exp **** and cvv is ***......the money pak number is **************. what is would like to happen is to have someone check to make sure the info was correct and the money is put on my visa for me my name is Dennis Pfaff....i would like to know if you would kindly send me an email letting me know that my money is on my visa ending in **** and available for me to use...the account i had been using was under i believe my old email address *****@***.com and the visa was visa ending in **** that i loaded several times online.....please help get my $**.** and send me an email update..you may also feel free to call me at my phone ***-***-****. Thank you so much for you assistance in this matter
GetHuman980895 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman980895 fixed the problem
We are waiting for GetHuman980895 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman980895 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman980895
Aug 12th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 12536 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman980895 started working on this issue
Aug 12th, 2018 12:46am