i have used greendot monkpak online many time to load my visa with is a greendot accoun...

GetHuman980895's customer service issue with Green Dot from August 2018

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The issue in GetHuman980895's own words
i have used greendot monkpak online many time to load my visa with is a greendot account now card...i have a new email and also a new card, so i called the toll free number and gave them my card number and green moneypak number to load my card....i need to know how to change your info to use the online services...i have a new email which is *****@***.com and also a new phone number which is **********. i bought a **.** greendot moneypak at smith's and came home to put it on my card...after he took my info he said it would be on my card in ** minutes...my card * is **************** exp **** and cvv is ***......the money pak number is **************. what is would like to happen is to have someone check to make sure the info was correct and the money is put on my visa for me my name is Dennis Pfaff....i would like to know if you would kindly send me an email letting me know that my money is on my visa ending in **** and available for me to use...the account i had been using was under i believe my old email address *****@***.com and the visa was visa ending in **** that i loaded several times online.....please help get my $**.** and send me an email update..you may also feel free to call me at my phone ***-***-****. Thank you so much for you assistance in this matter
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Green Dot

Customer service issue
Reported by GetHuman980895
Aug 12th, 2018 - 7 mons ago
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GetHuman980895 started working on this issue
Aug 12th, 2018 12:46am