I received my tax refund via a turbotax intuit prepaid card. The bank is under Green Do...
GetHuman975985's customer service issue with Green Dot from August 2018
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The issue in GetHuman975985's own words
I received my tax refund via a turbotax intuit prepaid card. The bank is under Green Dot. My card was working the first few purchases, then it started being declined. I have over $*** on the account and I checked the turbotaxprepaidcard website which told me my account was on hold. Green dot sent me an email to verify my ID. I sent in a photocopy of my ID but when I checked my turbotaxprepaidcard account a few days later it told me the account was closed and that icould not open another card with that bank. I’m not sure why this happened but I would like to know if there is a way to recover the account.
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