I lost my card and called for a replacement. The replacement was sent to a wrong addres...

GetHuman-eokilat's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman-eokilat's own words
I lost my card and called for a replacement. The replacement was sent to a wrong address and wouldn't send me another one as I had to verify my identity. They ask for my ** digit card to continue the verification process which I can't do with out thecard. I had almost $*** in that account and I've had nothing but hassles since this happened. I either want a check for my balance or a card that actually works our actual customer service. This had been beyond frustrating and unnecessary. Fix this today.
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Green Dot

Customer service issue
Reported by GetHuman-eokilat
Aug 9th, 2018 - 8 mons ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 12221 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-eokilat started working on this issue
Aug 9th, 2018 5:48am
GetHuman-eokilat indicated the issue is not fixed yet.
Aug 9th, 2018 6:49am
GetHuman-eokilat indicated the issue is not fixed yet.
Aug 10th, 2018 7:03am
GetHuman-eokilat indicated the issue is not fixed yet.
Aug 10th, 2018 7:03am