Green Dot: Winner of the Worst Customer Service in the Galaxy

GetHuman969357's customer service issue with Green Dot from August 2018

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The issue in GetHuman969357's own words
Get a block removed from my card ... i have been trying to get a block removed from my account for the last * days. i have submitted the documents over ten times and they still claim to have not received it even though i have screenshots that prove otherwise. at this point i am involving my attorney because what they are doing is withholding my funds from me
they ****
remove the block
ive been with them for many years and have never had an issue until recently
ive sent the documents through their "secure" website numerous times.
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Green Dot

Green Dot Card
Customer service issue
Reported by GetHuman969357
Aug 9th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 12209 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman969357 started working on this issue
Aug 9th, 2018 2:21am
GetHuman969357 indicated the issue is not fixed yet.
Aug 9th, 2018 3:26am
GetHuman969357 indicated the issue is not fixed yet.
Aug 9th, 2018 3:28am
GetHuman969357 indicated the issue is not fixed yet.
Aug 10th, 2018 4:36am