I bought a moneypak card from my local Dollar General, and put *** dollars on it. Howev...

GetHuman923965's customer service issue with Green Dot from July 2018

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The issue in GetHuman923965's own words
I bought a moneypak card from my local Dollar General, and put *** dollars on it. However when i went to create a secured login I cant pass the text verification. I receive the message from you and respond "YES" just like asked . but the verification always fails and send the error code for it timing out. have tried to contact customer service with no luck of getting help let alone an actual person. **in short I need help to surpass the text verification , please and thank you. *Shayna Rushing
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Green Dot

Customer service issue
Reported by GetHuman923965
Jul 27th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman923965 started working on this issue
Jul 27th, 2018 9:53pm