My problem is everytime I get a visa prepaid card and go online to register the card I...

GetHuman923828's customer service issue with Green Dot from July 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman923828's own words
My problem is everytime I get a visa prepaid card and go online to register the card I get an error message telling me I have attempt to register this card to many times. IT MY FIRST ATTEMPT trying to register the card. I get this message WITH EVERY CARD I ATTEMPT TO REGISTER. Then when I call customer service they register it for me. *While this time when I called customer service I got the biggest **** run around in my life. I would like to say I started my conversation with the lady very polite even though I was very agitated. * After hearing this lady OVER TALK ME and REPEAT herself I asked for a supervisor. I kept getting put on hold saying the supervisor was busy on the phone and wanted to schedule a time to be called back. I declined and waited on hold til somebody claiming they was a supervisor (or some title couldn't understand the lady) and I got the same speech word for word. *Finally I opted to get a refund. So my check will be here by Aug **th. I hope my car insurance company will understand that my payment is tied up on a stupid prepaid card and doesn't cancel my insurance. They don't understand and my insurance will be cancelled tonight. All because I cant get to my money on the prepaid card. Thank you for absolutely nothing.
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Green Dot

Customer service issue
Reported by GetHuman923828
Jul 27th, 2018 - 10 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman923828 started working on this issue
Jul 27th, 2018 9:13pm
GetHuman923828 indicated the issue is not fixed yet.
Jul 28th, 2018 3:50am