I've had an account with you for over * months you sent me numerous cards what's never...

GetHuman-debravi's customer service issue with Green Dot from July 2018

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The issue in GetHuman-debravi's own words
I've had an account with you for over * months you sent me numerous cards what's never showed up and end up being returned to you you sent me a third card it did arrive I tried to activate it you said due to the fact there were so many cards sent out before I had to send a copy of my driver's license I did that the the machine said that the pictures were approved accepted then when will the reviews it in person is being kicked back this is happened at least twice I've tried to do it several times I need access to my money I need this issue settled today please somebody contact me because this is an ongoing issue and I cannot get through to your help line because just blocked me on saying that I have to resubmit these pictures that I've done five times so I need a person to contact me ASAP or I will be turning this over to the Better Business Bureau
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Green Dot

Customer service issue
Reported by GetHuman-debravi
Jul 25th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 8 customers so far
Similar issue to 10626 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-debravi started working on this issue
Jul 25th, 2018 6:21pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 26th, 2018 12:53pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 26th, 2018 1:50pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 26th, 2018 1:52pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 26th, 2018 1:58pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 26th, 2018 8:07pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 27th, 2018 1:05pm
GetHuman-debravi indicated the issue is not fixed yet.
Jul 29th, 2018 12:02pm