Well theres a charge of $**.** from ******* i recently noticed and its from golookup.co...

GetHuman-biffwell's customer service issue with Green Dot from July 2018

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The issue in GetHuman-biffwell's own words
Well theres a charge of $**.** from ******* i recently noticed and its from golookup.com. they were running a "free trial period" where you still have to put in debit info for the trial and just like with any other one i just cancel within the time comes that they start charging the monthly membership fee. I did this like a couple days after the trial, i called in and cancelled with them. Now im seeing a charge from them?!?!?! I called them to straighten everything out and they tried telling me i didnt cancel witch is a total lie. I cancelled that free trial *-* days after starting it up. They can even see i didnt use the service but * time when i was on the trial yet they still want to charge me $**.**??? Please help Rectify this as I cannot get anywhere with them.
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Green Dot

Customer service issue
Reported by GetHuman-biffwell
Jul 23rd, 2018 - 10 mons ago
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GetHuman-biffwell started working on this issue
Jul 23rd, 2018 4:02pm