Bought a green dot debt card from a store and it won't activate. Card...

GetHuman844294's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
Bought a green dot debt card from a store and it won't activate. Card * **** **** **** *****Date: *********.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman844294
Jul 3rd, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 17 customers so far
Similar issue to 7903 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman844294 started working on this issue
Jul 3rd 12:02am
GetHuman844294 indicated the issue is not fixed yet.
Jul 3rd 1:46am
GetHuman844294 indicated the issue is not fixed yet.
Jul 3rd 1:49am
GetHuman844294 indicated the issue is not fixed yet.
Jul 3rd 1:50am