I recently sent money on reload card . It wasn't able to be accessed , I reported it on...

GetHuman-emolleke's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
The issue in GetHuman-emolleke's own words
I recently sent money on reload card . It wasn't able to be accessed , I reported it on June ** ****. So far I haven't gotten a response back . I even have a case number SF-******** it was ***$ , they said I would get an update , since then I have tried * others and they ended same way . So I have * seperate transactions and can't get a response on first one . The phone numbers on site are worthless , I would appreciate a phone call from a REAL PERSON , my name is Errol Molleker phone no.***-***-****
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Green Dot

Customer service issue
Reported by GetHuman-emolleke
Jul 2nd, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 7841 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-emolleke started working on this issue
Jul 2nd, 2018 6:49pm
GetHuman-emolleke indicated the issue is not fixed yet.
Jul 3rd, 2018 7:52pm
GetHuman-emolleke indicated the issue is not fixed yet.
Jul 5th, 2018 7:49pm