I'm trying to see why is my card has a block on it right before I get my paycheck I bee...

GetHuman-mooreshe's customer service issue with Green Dot from June 2018

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The issue in GetHuman-mooreshe's own words
I'm trying to see why is my card has a block on it right before I get my paycheck I been using this card for the longest now all of sudden it's my last name yes Parker is my maiden name but I never received the card in parker.i been married for ** years and I been using Moore as my last name now all of sudden I get my card blocked I never use Parker and they should have been seen that I done had about three checks come to this card I'm the same person Parker is my maiden name and Moore is my marriage name I'm in need of my money and I tried to send what they ask and it's not going right.i need my money please.
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Green Dot

Customer service issue
Reported by GetHuman-mooreshe
Jun 28th, 2018 - a yr ago
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Seen by 8 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mooreshe started working on this issue
Jun 28th, 2018 6:16pm
GetHuman-mooreshe indicated the issue is not fixed yet.
Jun 28th, 2018 9:06pm
GetHuman-mooreshe indicated the issue is not fixed yet.
Jun 28th, 2018 9:09pm
GetHuman-mooreshe indicated the issue is not fixed yet.
Jun 30th, 2018 2:18am
GetHuman-mooreshe indicated the issue is not fixed yet.
Jul 1st, 2018 10:14pm
GetHuman-mooreshe indicated the issue is not fixed yet.
Jul 1st, 2018 10:15pm
GetHuman-mooreshe indicated the issue is not fixed yet.
Jul 1st, 2018 10:15pm