I had a green dot card that was lost so green dot transferred my money to a new green d...

GetHuman819582's customer service issue with Green Dot from June 2018

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6853 similar
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10 following
Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman819582's own words:
I had a green dot card that was lost so green dot transferred my money to a new green dot card it's activated and useable. If I go to log on and to verify it's me they have an old phone number and email account. So I call I don't understand them. I'm so frustrated. Help
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman819582
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 119 customers so far
Similar issue to 6853 others
10 customers following this
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Timeline
GetHuman819582 started working on this issue
Jun 25th 7:37pm