Filed taxes never received my green dot card. I called and had it reissued and i still...

GetHuman819412's customer service issue with Green Dot from June 2018

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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman819412's own words:
Filed taxes never received my green dot card. I called and had it reissued and i still have not received it. I’ve tried calling (***) ***-**** to get resolved and now it is telling me that it can not verify my birthdate. When I had the card reissued my tax deposits were already there. I need help getting my card and into the account so I can talk to someone!
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman819412
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman819412 started working on this issue
Jun 25th 7:03pm