Can't log in having issues I forgot my information and it won't let me log in

GetHuman-treyb's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-treyb's own words
The problem: Can't log in having issues I forgot my information and it won't let me log in
GetHuman-treyb did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-treyb
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 6825 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-treyb started working on this issue
Jun 25th 4:01pm
GetHuman-treyb indicated the issue is not fixed yet.
Jun 25th 10:59pm
GetHuman-treyb indicated the issue is not fixed yet.
Jun 25th 10:59pm
GetHuman-treyb indicated the issue is not fixed yet.
Jun 29th 4:55pm