I'm trying to buy a lipstick from colour pop and it keeps saying card declined even tho...

GetHuman-corilove's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-corilove's own words
I'm trying to buy a lipstick from colour pop and it keeps saying card declined even though they accept Visas. How do i get it to work?
GetHuman-corilove did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-corilove
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 6781 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-corilove started working on this issue
Jun 25th 4:28am
GetHuman-corilove indicated the issue is not fixed yet.
Jun 25th 2:57pm
GetHuman-corilove indicated the issue is not fixed yet.
Jun 26th 5:34am
GetHuman-corilove indicated the issue is not fixed yet.
Jun 26th 10:19pm