Just help let me speak to a live person

GetHuman-lionbill's customer service issue with Green Dot from June 2018

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The issue and preferred resolution, in GetHuman-lionbill's own words:
green dot didn't work. was told it wasn't a good number. can the card number be checked see if it went through or is it a viable number? what do I do now? How can I get a refund?
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-lionbill
Jun 24th, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-lionbill started working on this issue
Jun 24th 11:20pm