I purchase moneypak and would like to refund because I don't have green dot

GetHuman-lumidugg's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-lumidugg's own words
The problem: I purchase moneypak and would like to refund because I don't have green dot
GetHuman-lumidugg did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
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Green Dot

Customer service issue
Reported by GetHuman-lumidugg
Jun 21st, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 8 customers so far
Similar issue to 6298 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lumidugg started working on this issue
Jun 21st 3:09am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 21st 4:10am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 21st 4:14am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 21st 4:14am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 24th 4:36am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 24th 6:40am
GetHuman-lumidugg indicated the issue is not fixed yet.
Jun 24th 6:40am