my card stopped working on and isnt recognized by the phone system, though...

GetHuman-ntegr's customer service issue with Green Dot from June 2018

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The issue in GetHuman-ntegr's own words
my card stopped working on and isnt recognized by the phone system, though there is a balance and i can log into that account, I need to speak to a customer service rep without my card number being recongized, something is glitched in my account i believe, i have used this card for years, and this is the first time this is happening, please i need to speak to a rep there, i will give all the information i have on the actual card
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Green Dot

Customer service issue
Reported by GetHuman-ntegr
Jun 11th, 2018 - 9 mons ago
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-ntegr started working on this issue
Jun 11th, 2018 8:00pm