On ********** I purchased a GDMoneyPak of $*** and when I tried to apply it onto a card...

GetHuman-samandaw's customer service issue with Green Dot from June 2018

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Help with my Green Dot issue
Before contacting them, items GetHuman-samandaw may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue and preferred resolution, in GetHuman-samandaw's own words:
On ********** I purchased a GDMoneyPak of $*** and when I tried to apply it onto a card it kept saying deposit failed my receipt number is ******* so how do I get my money back and could u apply it onto my card so I can get it back faster I have a NetSpend prepaid card to load it onto
I would like for it to just be deposited on to my netspend prepaid card as soon as possible
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Green Dot

Moneypak
Customer service issue
Reported by GetHuman-samandaw
Jun 8th, 2018 - 12d ago
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Seen by 4 customers so far
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GetHuman-samandaw started working on this issue
Jun 8th 2:19am