I want to get a card on my account for someone else. I previously sent a request for a...

GetHuman-scruggsb's customer service issue with Green Dot from June 2018

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The issue in GetHuman-scruggsb's own words
I want to get a card on my account for someone else. I previously sent a request for a card for Anthony Acosta, SS* ***-**-****. He will be a resident of my home and will be a helper for me and my wife. He will shop for groceries, so I want him to have a card with his name but which I can control. It has been a month or two, and I have not heard and have not received a card for him. Please process my request.
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Green Dot

Customer service issue
Reported by GetHuman-scruggsb
Jun 7th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 622 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-scruggsb started working on this issue
Jun 7th, 2018 12:02am
GetHuman-scruggsb indicated the issue is not fixed yet.
Jun 7th, 2018 4:45pm