GetHuman757172's customer service issue with Green Dot from June 2018
Help with my Green Dot issue
The issue in GetHuman757172's own words
Receive my $** refund after accidentally purchasing the Green Dot Debit card. ... I purchased a green dot card on May *th from Walgreens in Kentwood, Michigan. I realized that it was not a gift card as I had thought and I went to request a refund. I spoke with someone who noted my address and told me that I would receive my refund by May **th. I have not received anything and have been unable to speak with anyone about the issue. Please advise.
I was told that I would receive the refund by May **th and when I tried calling to inquire using the same number used to request the refund, I was unable to get through. I was then asked to download the Green Dot app and provide sensitive identity information through a site that was not functioning correctly. I was never able to speak with anyone.
Please provide the $** refund that was requested and ensured when I did speak with a live representative on May *th.
Calling the customer service number, downloading the Green Dot app, searching for help online etc.
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