Before contacting them, items GetHuman-sptii may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-sptii's own words
I put money on a card in person, over ***$, then was denied access and cancelled my card and have requested my money back twice, I received one check and it bounced and I was fined in my bank account. I NEED my money back over *.* years later, they are impossible to get a hold of and refuse to give me any documentation
GetHuman-sptii did not yet indicate what Green Dot should do to make this right.
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