I received an email informing me that my account has been blocked and that I had to upl...

GetHuman-snwbnny's customer service issue with Green Dot from June 2018

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The issue in GetHuman-snwbnny's own words
I received an email informing me that my account has been blocked and that I had to upload a copy of my photo id...I uploaded my drivers license numerous times and also had it successfully loaded but later was informed to resubmit again...I went through the process multiple times and still have not been able to get the photos uploaded....I want you to manually upload my id to unblock my account
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Green Dot

Customer service issue
Reported by GetHuman-snwbnny
Jun 6th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 9 customers so far
Similar issue to 565 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-snwbnny started working on this issue
Jun 6th 4:52pm
GetHuman-snwbnny indicated the issue is not fixed yet.
Jun 6th 6:24pm
GetHuman-snwbnny indicated the issue is not fixed yet.
Jun 6th 6:25pm
GetHuman-snwbnny indicated the issue is not fixed yet.
Jun 10th 8:41pm