Their is a block on my prepaid card that I loaded funds onto I side my local walmart. W...

GetHuman740693's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Their is a block on my prepaid card that I loaded funds onto I side my local walmart. When I call the number on the back of the card it says I need too upload my drivers license. When I click on the link and I try and upload the photo it says my card number is wrong. Wtf green dot this is ridiculous
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman740693
Jun 1st, 2018 - 18d ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 393 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman740693 started working on this issue
Jun 1st 11:02pm
GetHuman740693 indicated the issue is not fixed yet.
Jun 1st 11:04pm
GetHuman740693 indicated the issue is not fixed yet.
Jun 2nd 12:12am