The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue and preferred resolution, in GetHuman739442's own words:
i dont understand why its not lettin me take money off. if you guys could just help me and make it to where i would be able to i would appreciate it.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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