My card was stolen, so I canceled the card and ordered a new one. I thought I could buy...

GetHuman-leyland's customer service issue with Green Dot from June 2018

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The issue and preferred resolution, in GetHuman-leyland's own words:
My card was stolen, so I canceled the card and ordered a new one. I thought I could buy a new card and transfer my money to it but it won’t let me until I get the card with my name on it. If I ordered my card Sa****ay is there any way to check and see if it has been mailed out yet?
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-leyland
Jun 1st, 2018 - 20d ago
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Seen by 4 customers so far
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Timeline
GetHuman-leyland started working on this issue
Jun 1st 3:44pm