I accidentally went to the refund page and I hit refund I wasn't aware that it was goin...

GetHuman-iusedtob's customer service issue with Green Dot from May 2018

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The issue in GetHuman-iusedtob's own words
I was trying to deposit ** $ on my green dot .. I accidentally went to the roof on page and hit refund and no.it says card had already been used and now I cannot get any money off of it and it says the Moneypak is not have any money on it either ... I accidentally went to the refund page and I hit refund I wasn't aware that it was going to take my money off that card but I can use the same MoneyPak card I still have it and I still have the receipts I just need to be able to get my money back either put it on my GreenDot card for me or tell me what to do
It is especially frustrating because I need my money I am not rich I can't afford to wait to pay my bills I need my money back now please call ***-***-**** and transfer it to a GreenDot card
Calling and putti ng my money onto the Green Dot card that I have and go to explain to a real person up what the deal is since I cannot get ahold of anybody else
Im patient but enough is enough
Yeah I've tried calling green. I tried calling MoneyPak I've tried calling and texting and emailing everybody I need somebody to get my money back today
I have an issue with Green Dot too
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Green Dot

Money pak....green dot
Customer service issue
Reported by GetHuman-iusedtob
May 28th, 2018 - 2y ago
I have an issue with Green Dot too
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Seen by 5 customers so far
Similar issue to 371 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-iusedtob started working on this issue
May 28th, 2018 3:08pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 28th, 2018 3:08pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 28th, 2018 3:12pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 28th, 2018 3:12pm