I tried putting the Moneypak on a card and it was the wrong NetSpend so I went to refund the money pack little slip our piece of cardboard that your PIN numbers on I went to the refund thing and I accidentally refunded it is there any way that you can please put it back on the car because I need to put it on a different card please call ***-***-**** to contact me and I will give you the card that I want on and the amount that I want on it

GetHuman-iusedtob's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-iusedtob's own words
Load my card but I accidentally refunded the account balance I guess ... I tried adding the money to my GreenDot card and it's saying that it already has been used I need my **** money back and it's been four days since I've been waiting to hear from you guys all I need is for you guys to put the money back on the Moneypak and put it on to my card my number is ***-***-**** call me because I need my f****** money back
This was especially frustrating because this is my water bill money and now I am without water on a holiday weekend because there's no way to talk to a regular person to fix these issues
They could make this right by putting the money onto the car that I want and then I will be happy I have a GreenDot card and somehow my money got refunded cuz I hit the **** refund but I need the card do you have the $** on it like yesterday
I'm a good customer because I've been loyal to Britain. And use them a lot
This is the second time that I've contacted you it's been ** hours since I've had purchased the Moneypak Walgreens will not return it and there's just nothing I've tried everything but talk to a real person to fix
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Green Dot

I was trying to use the Moneypak
Customer service issue
Reported by GetHuman-iusedtob
May 26th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 29 others
0 customers following this
Items needed
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Last 4 of SSN
Timeline
GetHuman-iusedtob started working on this issue
May 26th 3:23pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 26th 4:25pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 26th 4:26pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 26th 4:29pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 26th 4:30pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 26th 4:30pm
GetHuman-iusedtob indicated the issue is not fixed yet.
May 27th 5:06am
GetHuman-iusedtob indicated the issue is not fixed yet.
May 28th 3:04pm