I have been waiting for my personalized card for about a month. I finally get a live pe...

GetHuman-vitimind's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-vitimind's own words
I have been waiting for my personalized card for about a month. I finally get a live person on the phone and not only does she say she can fix the problem but that she would also put a rush on my card. Two days before the card arrives, I get a notice about unusual activity then a notice about my account being closed. I was also told that the $*** money pal I purchased was to be added. What is going on and how do I get my money if I can’t access my account on my phone
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Green Dot

Customer service issue
Reported by GetHuman-vitimind
May 24th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-vitimind started working on this issue
May 24th 9:54pm
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May 24th 9:55pm
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May 24th 9:56pm
GetHuman-vitimind indicated the issue is not fixed yet.
May 25th 12:33am