Before contacting them, items GetHuman-posnerch may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
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The issue in GetHuman-posnerch's own words
Someone gave me this card as a gift, I just want to use the money on the card . I do not want to give you my social security number or my birthdate to use the card. Your customer service is terrible I’ve called at least ** times trying to talk to someone and it keeps sending me to register this card. I don’t want to register this card, I have never heard of green dot , I thought it was a regular Visa card and I’m sure the person that bought it for me doesn’t know what green dot is either. You really should have someone to talk to, your automated system is *****!!!!!!!!!
GetHuman-posnerch did not yet indicate what Green Dot should do to make this right.
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