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GetHuman700186's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman700186's own words
I had lost my old card and requested to get a new one, which I did get. But, when I tried to activate the card it wouldn't work. In my old card I had my birthday as April *,**** and I was still able to make purchases just not online. The issue is now that when I would try and activate the new card it would say that they are not able to verify my info. Then when I tried calling greendot's number for help but I was even offered assistance from a real person. I'm extremely pissed with my situation because I have around $**.** on that card. I would really appreciate if some body could help me as soon as possible.
GetHuman700186 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman700186
May 19th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 8 customers so far
Similar issue to 573 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman700186 started working on this issue
May 19th 7:15pm
GetHuman700186 indicated the issue is not fixed yet.
May 19th 7:16pm
GetHuman700186 indicated the issue is not fixed yet.
May 20th 8:29pm