I just purchased a greendot load and go visa card Saturday May *th a around ** in the m...

GetHuman-jhonaziy's customer service issue with Green Dot from May 2018

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The issue in GetHuman-jhonaziy's own words
I just purchased a greendot load and go visa card Saturday May *th a around ** in the morning at the rite aid on east Carson street in Pittsburgh PA. I did not get a chance to register my card yet. I went to work today and just relaxed someone stole it. *I keep trying to cancel it but the automated phone system keeps telling me I need the card number which I don't have all I have is the package and receipt when I bought the card can someone PLEASE HELP ME !
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Green Dot

Customer service issue
Reported by GetHuman-jhonaziy
May 9th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 353 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jhonaziy started working on this issue
May 9th, 2018 8:44pm
GetHuman-jhonaziy indicated the issue is not fixed yet.
May 11th, 2018 2:52pm