Before contacting them, items GetHuman670298 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman670298's own words
I NEED FOR GREEN DOT TO DEACTIVATE ALL MY OLD CARDS AND MAKE IT POSSIBLE FOR ME TO RELOAD THIS NEW CARD. *****-****-****-****, S.S. ***-**-****, DOB: **-**-****. THEN SEND ME A PERMANENT CARD WITH MY FULL NAME ON THE FRONT OF IT AND MAKE SURE ITS RELOADABLE. ASAP. AND WHY IS THIS THE ONLY WAY TO CONTACT Y'ALL AINT NOBODY GOT TIME FOR ALL THIS. CANT GET THROUGH TO A LIVE PERSON ON EITHER NUMBER, NOT EVEN CORPORATE'S NUMBER. YOU THINK WE FEEL LIKE TALKING TO YOU ABOUT PROBLEMS WITH THESE CARDS. THIS TAKES UP TOO MUCH TIME AND ENERGY. GET MY CARD STRAIGHT, I NEED TO RELOAD. I PREFER A PHONE CALL NOT EMAIL ***-***-****
GetHuman670298 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman670298 fixed the problem
We are waiting for GetHuman670298 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.