my name was spelled wrong over the phone when I activated it...

GetHuman-lisarade's Technical or Service Support issue with Green Dot from May 2018

Help with my Green Dot issue
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The issue in GetHuman-lisarade's own words
my name was spelled wrong over the phone when I activated it. I never received it. I was told there was a hold placed on it . I received an email of where to send copy of my id. I have been in a drug treatment program for months. I have forgotten my email address. what actions can I take to solve issue? melissa b johnson *** galatin pk. south madison tn. apt e** ***** ssn **** ********
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Green Dot

Technical or Service Support issue
Reported by GetHuman-lisarade
May 7th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 11 customers so far
Similar issue to 62094 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lisarade started working on this issue
May 7th, 2018 2:44pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:03pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:04pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:05pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:06pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:08pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:09pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:14pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 7th, 2018 4:15pm
GetHuman-lisarade indicated the issue is not fixed yet.
May 8th, 2018 5:34pm