Before contacting them, items GetHuman-diannare may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-diannare's own words
I called account now to do a dispute on a transaction and it wasn't released yet but said we are going to release it to them and then file a dispute, which has not happened. Then they cancelled my card after I told them not to. Now I can't access my money to pay my bills. After the new card comes I'm withdrawing all my money and stopping my direct deposits. And I'm not recommending Green Dot to anyone and telling them to get rid of your service because it is the worst card I've ever had and I'm also putting it on Facebook and having all my *** friends on FB to share it with their friends to not use Green Dot cards. Very dissatisfied customer.
GetHuman-diannare did not yet indicate what Green Dot should do to make this right.
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