i am very upset right now as i purchased a moneypak card to load funds to my accountnow...

GetHuman-ansonsda's complaint issue with Green Dot from May 2018

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The issue in GetHuman-ansonsda's own words
i am very upset right now as i purchased a moneypak card to load funds to my accountnow card, this after trying to load funds by using both western union and moneygram ,this past Friday ******* i was finally able to speak to a rep from moneypak on Saturday at * pm the rep John i spoke with at * pm , he informed me after taking all of the moneypak info that it would take ** minutes to load. it NEVER loaded to my card, and the number that i reached John on before now rings twice then goes to a busy signal, and the moneypak numer wants a card number that i dont have. in all Moneypak has my ***.** doallrs and i have no way to reach a human, ive been calling **times a day and no luck.
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Green Dot

complaint issue
Reported by GetHuman-ansonsda
May 1st, 2018 - a yr ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ansonsda started working on this issue
May 1st, 2018 1:34am